FAQs

WHEN CAN I EXPECT MY ORDER?

All of our items are made to order and we will aim to get them out as soon as we can.  

DO YOU SHIP WORLDWIDE?

We ship worldwide apart from North America. However, we have a selection of vendors who ship world wide.

WHO DELIVERS MY PARCEL?

We deliver your order via Royal Mail or a courier service for UK customers. All orders are tracked and a tracking number will be provided.
Cost for international will be calculated at checkout.
You will receive your unique reference number in your confirmation email. 

WHAT IS THE REFUND POLICY?

If you change your mind or are unhappy with your order, we offer a 14-day refund policy from the day you receive your order. 
To start a return, you can contact us at infokcmdesign@gmail.com.
For more details on our refund policy, click here.